Safety
Stay safe and comfortable
A few habits keep every session safe. Read this once before you start, and share it with anyone who helps you.
Stop and take off the headset if you feel
- Dizzy, lightheaded, or unsteady
- Sick to your stomach, sweaty, or pale
- A headache or eye strain
- Pain anywhere
- Short of breath, or chest discomfort
Sit and rest until you feel completely normal. If you don't feel better, contact your doctor.
Before you start
- If you or anyone in your family has a history of seizures, talk to a doctor first.
- If you're recovering from surgery or an injury, or have a health condition, check with your doctor or therapist before starting, and follow their plan.
- Use the headset only when you're feeling well.
Your space
- Clear a few feet of open space on every side.
- Keep the area free of furniture, pets, and people. In most apps, you won't see the room around you.
- Use a sturdy chair without wheels.
Sitting and standing
- Start every app seated, except StarGait.
- Once you feel steady, you can stand in Happy Valley, AquaVision, and Power Pinball.
- For walking activities like StarGait, always have another adult beside you.
During and after
- Start with 5 to 10 minutes and build up slowly.
- Take a break every 20 to 30 minutes.
- Take the headset off slowly, and sit for a minute before you stand or walk.
What the labels mean
On your own
Start seated, and stand once you feel steady. Safe to do alone once you’ve read this page.
With a helper beside you
Done standing or walking. Another adult must stand beside you the whole time, every time.
Still need help?
Our team answers Monday to Friday, 8:00 AM to 6:00 PM Central Time.